C2020 Digital Compliance Management

C2020 inspection checklist displayed on a mobile phone

Building compliance software

C2020 Building Compliance Software

C2020 (also written C20/20) is building compliance management software that helps property teams complete scheduled inspections, track deficiencies and keep digital inspection records. It runs on a web-enabled phone, tablet or computer, with visibility for managers across one building or an entire portfolio. C2020 is developed by Commercial Fire and Safety and is available across Canada and the United States, including Ontario, Quebec, Atlantic Canada and New York; Safety Media provides on-site implementation and training across the GTA and north to Barrie, west to London and east to Ottawa.

Property managers · Building staff · Service providers

C2020 building dashboard with a Start Inspection button, documents, reports, deficiencies and inspection status
Sample C2020 building dashboard.
01

Complete the Inspections

Bring scheduled inspections and building procedures into one consistent process.

02

Follow Up on Issues

Keep deficiencies visible and record progress toward resolution.

03

Keep Records Accessible

Review inspection history and share reports with the people who need them.

Optimized for your building(s)

One Platform for Everyday Inspections

Use C2020 for the recurring inspections your building already depends on, from fire and life safety to workplace inspections, maintenance and security patrols.

Inspector examining a portable fire extinguisher during a C2020 inspection

Fire & Life Safety

Organize inspections for extinguishers, fire doors, emergency lighting and other building systems.

Building staff member using a phone to inspect equipment in a mechanical room

Building & Workplace Inspections

Record equipment readings and inspect exits, lighting, cleanliness and slip or trip hazards.

Technician completing a digital inspection on a tablet

Maintenance & Security

Organize mechanical inspections and security patrols around your building and organizational requirements.

Inspections connected to requirements

Examples of Inspections C2020 Can Support

These are some of the Ontario requirements and inspections C2020 can support. Select a topic for examples and references. Your program is set up for your building(s), equipment and team responsibilities.

Fire & life safety

Building, workplace & security

Mechanical systems

Records & follow-up

Emergency generators

CSA C282-15 · OFC 6.7.1.1. & 6.7.1.3.

Examples of inspections and records

  • Fuel, lubricating oil and coolant levels; visible leaks and equipment condition.
  • Starting batteries, charging equipment and ventilation condition.
  • Operating-test readings, results, defects and corrective-action records.

Requirement in plain language

Inspection, testing, maintenance and records follow the applicable emergency-power requirements. The operating and maintenance program determines the tasks and intervals.

Applies to: Emergency electrical power systems; hospital systems have separate provisions.

Fire alarm systems

CAN/ULC-S536-2019 · OFC 6.3.2.2.-6.3.2.3.

Examples of inspections and records

  • Panel status and trouble indications.
  • Device or zone tested, observed alarm signals and standby-power results.
  • Test dates, personnel, deficiencies and specialist inspection reports.

Requirement in plain language

The Fire Code references CAN/ULC-S536 for inspection and testing, and separately requires daily central alarm/control facility trouble checks.

Applies to: Buildings with fire alarm systems.

Fire extinguishers

OFC 6.2.7.1.-6.2.7.4. · NFPA 10

Examples of inspections and records

  • Extinguisher location, accessibility and visible damage.
  • Gauge indication, pin/seal condition and service-tag information.
  • Inspection date, deficiencies, follow-up and servicing records.

Requirement in plain language

The Fire Code requires monthly inspections and references NFPA 10 for maintenance and testing.

Applies to: Portable fire extinguishers.

Fire doors

OFC 2.2.3.2.-2.2.3.4.

Examples of inspections and records

  • Door closing and latching.
  • Visible damage, missing hardware or hold-open problems.
  • Obstructions, wedging and corrective-action status.

Requirement in plain language

Doors in fire separations require monthly inspection, with additional duties concerning closing, operability and obstruction.

Applies to: Doors and closures in fire separations.

Egress routes

OFC 2.7.1.7.-2.7.1.8. & 2.7.2.3.-2.7.2.4.

Examples of inspections and records

  • Clear corridors, stairways and exit paths.
  • Exit-door operation, route lighting and exterior snow or ice conditions.
  • Observed hazards, actions taken and outstanding repairs.

Requirement in plain language

Egress routes must remain usable and unobstructed. Egress doors ordinarily require monthly operability checks; specified door and locking arrangements have separate tests.

Applies to: Means of egress and associated exit doors.

Emergency lighting & exit signs

OFC 2.7.3.1.-2.7.3.3. & 6.7.1.6.-6.7.1.8.

Examples of inspections and records

  • Indicator lights, battery condition and lamp operation.
  • Function under simulated power failure and duration-test results.
  • Exit-sign visibility, illumination and follow-up on failures.

Requirement in plain language

Monthly and annual requirements depend on the equipment and power supply. Self-contained units have monthly inspection/function tests and annual design-duration testing.

Applies to: Emergency lighting units, other emergency-light arrangements and exit signs.

Sprinklers & standpipes

OFC Sections 6.4.-6.6. · NFPA 25

Examples of inspections and records

  • Valve position, visible leaks and equipment accessibility.
  • Hose-station condition and recorded gauge readings.
  • Scheduled inspection/test results and specialist service reports.

Requirement in plain language

The Fire Code contains system-specific requirements and recognizes an NFPA 25 compliance route for specified provisions.

Applies to: Installed water-based fire-protection systems.

Health & safety committee inspections

OHSA ss. 8(6)-(9) & 9(26)-(28)

Examples of inspections and records

  • Slip/trip hazards, lighting, housekeeping and equipment condition.
  • Inspector, area, date, findings and recommendations.
  • Corrective actions, responsibility and follow-up.

Requirement in plain language

These sections set out workplace inspections carried out by the health and safety representative or a designated worker member of the joint health and safety committee, not a general inspection duty on the employer. Inspections are generally monthly; where a full monthly inspection is impractical, part of the workplace is inspected each month on a set schedule and the whole workplace at least once a year. The employer provides the information and assistance needed for the inspections.

Applies to: Workplaces with a health and safety representative or joint health and safety committee. C2020 can record these inspections; it does not replace the representative's or committee's role.

Common areas & pests

Toronto Municipal Code §§354-3.3, 354-3.5 & 354-4.1

Examples of inspections and records

  • Common-area cleanliness, waste conditions and evidence of pests.
  • Inspection location, date, findings and work completed.
  • Pest reports, treatment records and follow-up inspections.

Requirement in plain language

Common areas require daily cleanliness inspections and pest inspections at least every 30 days. Information indicating pests triggers an inspection within 72 hours.

Applies to: Apartment buildings covered by Toronto Chapter 354.

Security & access

Toronto §629-29 · OHSA ss. 32.0.2-32.0.3 · Site procedures

Examples of inspections and records

  • Entrance closing/locking, access-control condition and unsecured areas.
  • Patrol checkpoints, time, observations and incident records.
  • Defects, escalation and corrective-action follow-up.

Requirement in plain language

Specific access-control and workplace-safety duties can inform site procedures. Patrol routes and frequency are set for the site; there is no general fixed patrol interval for all buildings.

Applies to: Access-control duties and security checks applicable to the property and workplace.

HVAC & ventilation

OFC 2.6.1.4., 2.6.1.7.-2.6.1.8. · O. Reg. 67/93 s. 19

Examples of inspections and records

  • Equipment condition, unusual leaks/noise and operating readings.
  • Scheduled flue inspections and ventilation shutdown-test records.
  • Qualified-person ventilation reports, defects and repairs.

Requirement in plain language

Fire Code examples include annual flue inspections and ventilation disconnect testing, subject to the relevant provisions. Covered health-care/residential-facility workplaces also have six-monthly ventilation inspections.

Applies to: Tasks depend on equipment and facility type; O. Reg. 67/93 applies to specified workplaces.

Boilers & pressure vessels

O. Reg. 220/01 · TSSA requirements

Examples of inspections and records

  • Device identification and certificate expiry dates.
  • Inspection due dates, inspection results and reports.
  • Required corrective work and completion records.

Requirement in plain language

Regulated devices require valid Certificates of Inspection and periodic inspections at device-specific intervals.

Applies to: Boilers and pressure vessels regulated by TSSA.

Digital records

OFC 1.1.2.1.-1.1.2.2.

Examples of inspections and records

  • Who completed a task, the date/time and the recorded result.
  • Deficiencies, corrective actions and supporting inspection reports.
  • Building-specific record access, reporting and retention arrangements.

Requirement in plain language

Electronic records are recognized when readily available to the Chief Fire Official. Retention varies: the general rule includes at least two years and the two most recent records; specified records have different requirements.

Applies to: Fire Code records and applicable system-specific retention rules.

From setup to follow-up

A Simple Process for Your Team

01

Set Up

Define equipment, inspection cycles, procedures and user access.

02

Scan & Record

Scan equipment tags and record results during the inspection.

03

Review & Resolve

Monitor completion, follow up on deficiencies and access automated or on-demand reports.

Phone scanning an equipment QR tag during a C2020 inspection
Equipment tags link each inspection to the right item.

Who Builds C2020, and What Safety Media Provides

C2020 is developed by Commercial Fire and Safety. Safety Media helps optimize and implement the platform for your building(s), with setup and training included in the agreed scope.

C2020 product brochure cover
C2020 brochure.

Audit reporting & inspection history

Prepare for Audits With Clear Records

Bring inspection history, outstanding deficiencies and supporting documents together for internal audits, management reviews and regulatory inspections, instead of searching through paper binders.

Paper binders for building inspections, fire and life safety, and health and safety records
C2020 keeps the records these binders used to hold.

Trace the Work

Review who recorded an inspection, when it was recorded and the result.

Find Gaps

Review inspection status, incomplete work and unresolved deficiencies.

Show Follow-Through

Connect recorded repairs and corrective actions with the issues identified.

Share Supporting Records

Access historical reports and documents, include photos where enabled, and share PDF reports.

Audit and portfolio reporting options are confirmed with your selected package.

Frequently asked questions

Using C2020 in Your Buildings

What is your experience?

To date, we have implemented C2020 in high-rise multi-residential buildings, co-op housing, large office complexes and industrial facilities. Our clients have completed millions of inspections.

What is C2020?

C2020 (also written C20/20) is building compliance management software. Property teams use it to complete scheduled inspections, track deficiencies and keep digital inspection records on a web-enabled phone, tablet or computer.

Who develops C2020, and what does Safety Media provide?

C2020 is developed by Commercial Fire and Safety. Safety Media helps optimize and implement the platform for your building(s), with setup and training included in the agreed scope.

Where is C2020 available?

The C2020 software and Safety Media’s implementation support are available across Canada and the United States, including Ontario, Quebec, Atlantic Canada and New York. On-site implementation and training are available across Toronto and the regions of Peel, Halton, York and Durham, and along the corridor north to Barrie, west to London and east to Ottawa. Locations beyond this area are considered individually by quotation.

Can C2020 manage multiple buildings?

Yes. Multi-building options provide organizational reporting and user access suited to different responsibilities.

Do staff need special devices?

C2020 works on web-enabled phones, tablets and computers. We confirm equipment-tag scanning and device requirements during setup.

Can inspections follow our own procedures?

Yes. Inspection schedules, checklists and supporting procedures can be tailored to your building and corporate requirements.

Are electronic inspection records accepted under the Ontario Fire Code?

The Ontario Fire Code (1.1.2.1.-1.1.2.2.) recognizes electronic records when they are readily available to the Chief Fire Official. Retention varies: the general rule includes at least two years and the two most recent records, and specified records have different requirements.

What has been the reaction of the Authority Having Jurisdiction?

We have received only positive feedback from the various inspections carried out. Inspections can be updated across your organization instantly to meet new and changing requirements. Electronic records are now recognized and legally admissible as evidence across Canada.

Can we download or share reports?

Yes. PDF reports can be shared, and inspection records remain accessible for review. Reporting options depend on your selected package.

Does C2020 replace inspections or equipment servicing?

Inspections, testing and repairs still need to be completed by the appropriate people. C2020 helps organize and document that work.

How is C2020 priced and implemented?

Pricing depends on building count, equipment, users and features. Safety Media can quote the software, setup and training for your needs.

See C2020 in action

Bring Your Inspection Process Together

Tell us about your buildings, inspection routines and current recordkeeping. We will discuss a suitable setup and arrange a demonstration.

C2020 on a phone alongside a laptop showing an inspection report

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